The further a received signal is from the noise floor, the better the signal quality. Signals close to the noise floor can be subject to data corruption, which will result in retransmissions between the transmitter and receiver. Thank you again for your patience and understanding.For best performance in a wireless environment, it is key that wireless devices are able to distinguish received signals as legitimate information they should be listening to and ignore any background signals on the spectrum. There is a concept known as the Signal to Noise Ratio or SNR, that ensures the best wireless functionality. The SNR is the difference between the received wireless signal and the noise floor. The noise floor is simply erroneous background transmissions that are emitted from either other devices that are too far away for the signal to be intelligible, or by devices that are inadvertently creating interference on the same frequency.įor example, if a client device's radio receives a signal at -75 dBm, and the noise floor is -90 dBm, then the effective SNR is 15 dB. This would then reflect as a signal strength of 15 dB for this wireless connection. Please let me know if you have any queries in this regard. Ruckus Unleashed Set-up using your Mobile: Physical Factory Reset of RUCKUS Access Point: For example, if you have 3 access points, you should go to the switch and disconnect 2 of the cables to turn off the "2 access points" and only leave 1 connected with which we are going to work the factory reset once you configure the access point and make sure all is good, go ahead and reconnect the other Access Points back. IMPORTANT NOTE: To perform a factory reset correctly on one of the access points, you must disconnect the rest of your other access points from the "ICX-7150-switch". Please follow the below process to factory reset your APs to configure them with a new Wi-Fi SSID. At this point, I would suggest factory resetting your Access Points. Thank you for the response and the information you shared.Īs per the light status of the Switch and the APs you explained, they seem to be working fine. One AP is a master so it has the control (CTL) led green while the other does not have this on. (4) I have 2 AP's and I see green lights on all the AP's (PWR, 2.4 and 5.0 Ghz) as it used to be before, no changes. (3) Internet connection from the service provider is working fine and I have checked the connection/speeds from the switch and the router as well - it is working as it should. (2) All active ports and other lights on the switch are green - this was the case before the issue as well. Two things happened - (1) The switch rebooted Friday midnight and after that the AP's did not reboot and was stuck - only the power and control lights were green but not the others (2.4 and 5.0 Ghz) (2) I upgraded my iOS to the latest version (16.5) last week but did not login to unleashed after the upgrade.But the url for unleashed on browsers (Safari, Chrome) is also not working which surprises me and I have tried this on 2 Mac laptops and the responses are the same. It was working before on the mobile app (iPhone) and the browser without any issues. Please let us know the answers to ALL the above queries or let us know if you have any queries in this regard.ġ. Also, light the status of Access Points.īefore uploading the photos please log in to the RUCKUS account and you can upload the image. Please help us with pictures of your ICX-7150-C12P Switch showing the status of the lights and cable connections to the Switch ports. May I know how many Access Points are connected to the Switch? Could you please let me know the light status on the Access Points? Any of these lights are on (Please refer to the below picture and share a picture of the same) Is your Internet Connection from the Internet Service Provider (ISP) stable and working? (You could check this by connecting to your local router Wi-Fi or from an ethernet cable from Router to a laptop/PC).Ĥ. (Please refer to the below picture and share a picture of the same, showing the light status and the cable connections to the Switch ports)ģ. On your switch while it's plugged into the outlet, do you see any lights on? (Amber or green) Please let us know which lights are on. Was this working before or is it a new installation? If it worked before, was there any power outage before you started facing this issue?Ģ. Thank you for the information you shared.Īs per the case description, I could understand that you are unable to log in to Unleashed app.Ĭould you please let us know the answers to the below queries to assist you better?ġ. Hi you for contacting RUCKUS Lennar Home Community.
0 Comments
Leave a Reply. |